Deliveries for Mac Help

If you’re having trouble with Deliveries for Mac, first make sure you have the latest version from the Mac App Store. OS X Yosemite (10.10) or later is required. You can check your version of OS X by choosing “About this Mac” from your Apple menu. If you’re still having problems, consult the list of common questions below! Just click on a question to see the answer.

Current Status

Updated June 22nd: Deliveries 2.1 for Mac fixes most known problems. See the latest service updates.

Getting Started

Common Questions

Why does Deliveries show up twice in System Preference’s Notification settings?

How can I remove the icon from the Dock when the menu bar icon is enabled?

Why is my delivery “Not Found”?

Why is Amazon showing a "couldn't connect" error?

Does Deliveries work with Amazon's two-step verification?

What should I do if iCloud isn't working?

Why can’t I archive or delete some of my deliveries?

How do I find an archived delivery?

How do I track an EMS shipment?

Why doesn't the “Other” option show my tracking details?

Why is the map sometimes incorrect?

Why isn’t DHL GlobalMail working?

My favorite store or delivery company isn’t listed. Will you add it?

Are my passwords sent securely? Is anything sent through your server?

My question isn’t listed here!

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