Deliveries for iOS Help

Current Status

Updated December 4th: Deliveries 6.0 fixes most known problems. See the latest service updates.

Getting Started

Common Questions

How do I find an archived delivery?

Why am I not receiving any notifications?

Does the app have to be open to get notifications?

Why won't the barcode scanner work?

Why am I getting duplicate events with the “Add to calendar” option?

How do I delete a delivery?

How do I track an EMS shipment?

Why doesn't the “Other” option show my tracking details?

Why is my delivery “Not Found”?

Why is the map sometimes incorrect?

Why isn’t DHL GlobalMail working?

How can I turn off the notification sounds?

Syncing is working for some deliveries, but not others. How can I fix this?

My favorite store or delivery company isn’t listed. Will you add it?

Are my passwords sent securely? Is anything sent through your server?

My question isn’t listed here!

Don’t have Deliveries? Get it for iPhone and iPad or for Mac.
Then check out Notefile for iPhone and iPad or for Mac.