Deliveries for iOS Help

Current Status

Updated August 30th: Deliveries 7.1.3 for iOS fixes most known problems, including sign in errors with Amazon. See the latest service updates.

Getting Started

Common Questions

Why is Amazon asking me to sign in frequently?

Why are Amazon shipments that previously worked now showing "please enter a valid Amazon tracking link"?

Does Deliveries work with Amazon's two-step verification?

Why are my Amazon orders not updating or showing "Your password is incorrect"?

Why can't I find the complication on my Apple Watch?

Why am I not receiving any notifications?

Why is my delivery “Not Found”?

What should I do if iCloud isn't working?

How do I find an archived delivery?

Why isn't the Today widget showing all of my deliveries?

Does the app have to be open to get notifications?

Why am I getting duplicate events with the “Add to calendar” option?

How do I delete a delivery?

How do I track an EMS shipment?

Why doesn't the “Other” option show my tracking details?

Why is the map sometimes incorrect?

Why isn’t DHL GlobalMail working?

How can I turn off the notification sounds?

My favorite store or delivery company isn’t listed. Will you add it?

Are my passwords sent securely? Is anything sent through your server?

My question isn't listed here!

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