For the latest information please check our support pages for the app you’re having a problem with. We often update these pages with information about common problems. If you’re unable to find an answer there, you can contact us by email.
Updated February 7th: No known issues.
Visit Apple’s system status page to see the current status of their services. Problems with iCloud Drive may affect iCloud syncing in Deliveries and Notefile.
Updated October 2nd: Deliveries 9.5.1 or later fixes most known problems. If you’re having trouble with Amazon, GLS, Apple, or DHL, please try the latest beta service update. Note: UPS and FedEx tracking information is no longer available in the app.
Updated October 2nd: Deliveries 9.5.1 or later fixes most known problems. If you’re having trouble with Amazon, GLS, Apple, or DHL, please try the latest beta service update. Note: UPS and FedEx tracking information is no longer available in the app.
Updated September 14th: Delivery Status 6.3 is our final update to the Dashboard widget. Some services are no longer supported. We recommend switching to our full Deliveries app for Mac if possible.
| Update 257, September 16, 2023 Improved date detection for Apple Japan. |
| Update 256, July 25, 2023 UPS tracking information is no longer available in the app. Updated for changes to OnTrac and Aramex Shop and Ship. Improved date parsing for Amazon overnight deliveries. Improved mapping for DHL. |
| Update 255, October 24, 2022 Deliveries 8.4.3 or later for iOS or Deliveries 3.2.2 or later for Mac is now required for full support. Deliveries 9.3.2 or later is recommended. You’ll still be able to use the “view online” button in older versions, but the status will show “this shipment can only be viewed online.” |
| Update 254, April 4, 2022 FedEx tracking information is no longer available in the app. Fixed issues with Post.at and OnTrac. Apple orders shipped by JapanPost now include complete tracking information. |
| Update 253, March 28, 2022 Fixed incorrect “view online” links for FedEx. |
Deliveries downloads service updates automatically to fix problems with the services we support. Learn more about service updates.