For the latest information please check our support pages for the app you’re having a problem with. We often update these pages with information about common problems. If you’re unable to find an answer there, you can contact us by email.
Updated February 7th: No known issues.
Visit Apple’s system status page to see the current status of their services. Problems with iCloud Drive may affect iCloud syncing in Deliveries and Notefile.
Updated October 10th: Deliveries 9.6.1 or later fixes most known problems. If you’re having trouble with Amazon, please make sure you have the latest service update. Note: UPS and FedEx tracking information is no longer available in the app.
Updated October 10th: Deliveries 9.6.1 or later fixes most known problems. If you’re having trouble with Amazon, please make sure you have the latest service update. Note: UPS and FedEx tracking information is no longer available in the app.
Updated September 14th: Delivery Status 6.3 is our final update to the Dashboard widget. Some services are no longer supported. We recommend switching to our full Deliveries app for Mac if possible.
Update 260, October 10, 2025 Updated for changes to Amazon. |
Update 259, August 25, 2025 Fixed various issues with Amazon, including some cases where delivery dates were missing. |
Update 258, November 27, 2024 PostNord tracking requests are now handled through deliveries.app. Updated for changes to Amazon and GLS. Improvements for Apple orders, particularly after an item has shipped. Fixed an issue where some DHL shipments were incorrectly marked “delivered.” Purolator tracking information is no longer available in the app. |
Update 257, September 16, 2023 Improved date detection for Apple Japan. |
Update 256, July 25, 2023 UPS tracking information is no longer available in the app. Updated for changes to OnTrac and Aramex Shop and Ship. Improved date parsing for Amazon overnight deliveries. Improved mapping for DHL. |
Deliveries downloads service updates automatically to fix problems with the services we support. Learn more about service updates.