Notefile for iOS Help
Some tips on using Notefile
- If you have a note open on your iPhone, swipe to the right to show your list of notes. On iPad you can swipe left or right to hide or show the list. You can also tap the note count at the bottom to show the list.
- In the list of notes, swipe your finger across a note to delete it. Notes are also deleted if you delete all their text.
- Tap and hold on a note in the list to Copy, Share, or Export it.
- Need to do some quick math? Just type it, select it, and tap Calculate. (On iPhone you may need to tap the right arrow in the pop up menu to see the Calculate option.)
- If you’re syncing with Junecloud, you can tap the “Synced” text at the bottom of the notes list to sync immediately.
Common Questions
If iCloud syncing isn’t working, make sure you have a working internet connection, and you may need to give iCloud some time to sync. We also recommend using the latest version of iOS and the latest version of Notefile. You can check for iOS updates by opening the Settings app and tapping General, then Software Update. You can check for Notefile updates by opening the App Store app, then tapping on Updates.
Make sure iCloud is enabled:
- Open the Settings app
- Tap “iCloud”
- Make sure you’re logged in to your iCloud account
- Make sure “Documents & Data” is set to “On”
- Return to the Notefile app, and tap the settings icon
- Tap “Sync”
- Make sure it says “Syncing with iCloud”
Add a new note:
Sometimes if iCloud is being stubborn, simply adding a new note and then deleting it will trigger other changes to sync in.
Restart your device:
In some situations, you may need to restart your device.
- Press and hold the lock button until the red slider appears
- Swipe across the “slide to power off” slider, and wait for the device to power off
- Press and hold the lock button for a moment until the device powers on again
- Open Notefile again
We’ve found that these suggestions solve most iCloud problems. If it’s still not working, please let us know and we’ll do our best to help you. You may also want to try switching to Junecloud sync, as an alternative. Apple has been working hard to address issues with iCloud syncing and we’ll keep up with those changes as fast as we can.
Our apologies. There’s a bug in the app that causes it to crash if the keyboard is split or undocked (moved up from the bottom). We’re working on a fix for this, but in the meantime you can work around the problem by pressing and holding on the bottom-right key and choosing the “Dock and Merge” option.
Similar to other note taking options like Mail or Stickies, your notes are not stored encrypted. For this reason we don’t recommend storing sensitive information like passwords in Notefile.
If you choose to use Junecloud sync, your notes are sent over a secure (https) connection to protect your privacy. Your notes are stored encrypted on our server. Your Junecloud password is stored encrypted in your keychain, in the same way that other passwords are saved.
The widget will contact Junecloud.com occasionally to check for a new version. No information is sent apart from the standard information that’s sent when you visit any site (for example the browser name and version).