Junecloud

When the widget syncs, only the history is synced. Unfortunately Apple doesn’t provide a way to automatically open a new widget with information already filled in. If you click the “i” button, then click the history button to the right of the Item Name field, you should see your synced deliveries there. Just select one and the information will be filled in for you.

If that doesn’t help, make sure you’re using the latest version of the widget (4.7 or later). Click the “i” button, then click the sync button in the bottom-left. Make sure your email address and password are entered correctly, then click Done. This should force your last 10 deliveries to re-sync. Deliveries are also synced if you change their settings.

Here are some things you should check:

• Double-check that you’ve filled out the correct information in the correct fields. One common mistake is accidentally entering the tracking number in the item name field!
• Make sure you have the correct service selected. For example, if you select Amazon, you need to enter an Amazon order number. If you want to enter a UPS tracking number you need to select UPS, even if it was shipped from Amazon. Also if you ordered from Amazon.com, make sure you’ve selected Amazon.com rather than Amazon.de, for example.
• Make sure you’ve entered your order number or tracking number exactly. For example, Amazon orders must include the dashes.
• Email addresses and passwords are case sensitive. If you signed up with the address Mike@example.com, but you enter mike@example.com, you won’t be able to log in.
• If these suggestions aren’t helping, please contact us.

Unfortunately our new graphics system doesn’t display quite right in Tiger (Mac OS X 10.4). This new system provides a lot of benefits—in particular it’s much faster for us to add new services, and it will keep the overall size of the widget much smaller. We didn’t want to drop support for Tiger entirely, so we’ve done our best to keep it working as well as possible, but it’s not possible to fix the square corners without losing all the benefits of the new system. In Leopard (Mac OS X 10.5 or later) the corners display rounded as they’re intended!

Smart Widget Installer will let you install this and any other widget without closing any copies you have open.

Just click the + button to open a new widget. Each copy will remember your settings independently!

This can happen if the widget is not named “Delivery Status” exactly. Just reinstalling the widget may help. If not, go to home/Library/Widgets and locate the Delivery Status widget. Make sure it is named Delivery Status exactly, with no extra numbers or anything on the end. If the + button still isn’t working for you, you can open new copies the same way you do it with any widget: click the + icon in the bottom-left corner of Dashboard, locate the Delivery Status icon, and click it.

The same way you close any other widget: click the + in the bottom-left corner of Dashboard, then click the x in the top-left corner of the widget. As an alternative, you can hold down the option key, move your mouse over a widget, and click the x.

The widget includes a quick shortcut to your tracking page on the company’s web site: simply click the company logo on the front.

This is an unfortunate limitation of Dashboard. When the computer is restarted, it will not load any widgets until Dashboard is activated again. If you want to make sure Dashboard is loaded immediately when you log in, try using DashboardStarter. Go to System Preferences > Accounts > Login Items, and drag DashboardStarter to the list.

Passwords are sent directly to the delivery company’s site over a secure (https) connection, same as when you log in through your web browser. Even your tracking numbers are sent securely whenever possible. Your passwords are stored encrypted in your keychain, in the same way that other passwords are saved. While we can’t offer any sort of guarantee, we’ve done our best to make sure it’s secure and safe.

The widget will contact Junecloud.com occasionally to check for a new version of the widget. No information is sent apart from the standard information that’s sent when you visit any site (for example the browser name and version). If you choose to use our syncing services, your tracking details are sent securely through our server. (If you’re still using our older email transfer service, please understand that email is not entirely secure.) Your passwords are never sent through our server.

If you still prefer not to enter your passwords in Delivery Status, you can always wait until your order ships and track it that way (via UPS, FedEx, etc.)

Maybe! Let us know what you’re looking for, and we’ll add it to our list for consideration. We do our best to add the most popular requests. If you can provide a tracking number for the service in question, that’s very helpful as it allows us to test the service more thoroughly.

Please contact us and we’ll do our best to help you.