Deliveries for Mac Help

If you’re having trouble with Deliveries for Mac, first make sure you have the latest version from the Mac App Store. OS X Yosemite (10.10) or later is required. You can check your version of OS X by choosing “About this Mac” from your Apple menu. If you’re still having problems, consult the list of common questions below! Just click on a question to see the answer.

Current Status

Updated January 29th: Deliveries 2.0 for Mac fixes most known problems. See the latest service updates.

Getting Started

Common Questions

Why does the app window keep opening in the background?

Why isn't Amazon working?

Does Deliveries work with Amazon's two-step verification?

What should I do if iCloud isn't working?

Why can’t I archive or delete some of my deliveries?

How do I find an archived delivery?

Why is my Apple order “Not Found”?

Why is my delivery “Not Found”?

How do I track an EMS shipment?

Why doesn't the “Other” option show my tracking details?

Why is the map sometimes incorrect?

Why isn’t DHL GlobalMail working?

My favorite store or delivery company isn’t listed. Will you add it?

Are my passwords sent securely? Is anything sent through your server?

My question isn’t listed here!

Software

Deliveries 2.0 for Mac Deliveries helps you keep track of all your packages, so you always know when they’re going to arrive. W…

Deliveries 7.0 for iOS Deliveries helps you keep track of all your packages, so you always know when they’re going to arrive. W…

Notefile 2.7 for iOS Notefile lets you make quick notes and view them easily, on all your devices. It’s available as a Mac app, a D…