Delivery Status for Mac Help
Updated 2008.11.03 /
Support
日本語
If you’re having trouble with our Delivery Status widget for Mac, first make sure you’re using the latest version of the widget. Also make sure you’re using Mac OS X 10.4.3 or later. 10.5.1 is recommended. You can check your version of OS X by choosing “About this Mac” from your Apple menu. If you’re still having problems, consult the list of common questions below! Just click on a question to see the answer.
DHL updated their site this weekend, so we need to make some changes. We’re working on getting an update ready as soon as possible. Thank you for your patience!
This is a problem with their secure site certificate—OS X doesn’t recognize the certificate authority. This should resolve itself in time, but if you need it working immediately you can
option-click this link to download the necessary certificate from VeriSign. Open the file once it has downloaded. Keychain Access should open and ask if you want to add the certificate to your keychain. Click OK.
Smart Widget Installer will let you install this and any other widget without closing any copies you have open.
Just click the + button to open a new widget. Each copy will remember your settings independently!
The same way you close any other widget: click the + in the bottom-left corner of Dashboard, then click the x in the top-left corner of the widget. As an alternative, you can hold down the option key, move your mouse over a widget, and click the x.
The widget includes a quick shortcut to your tracking page on the company’s web site: simply click the company logo on the front.
This is an unfortunate limitation of Dashboard. When the computer is restarted, it will not load any widgets until Dashboard is activated again. If you want to make sure Dashboard is loaded immediately when you log in, try using
DashboardStarter. Go to System Preferences > Accounts > Login Items, and drag DashboardStarter to the list.
Passwords are sent directly to the delivery company’s site over a secure (https) connection, same as when you log in through your web browser. Even your tracking numbers are sent securely whenever possible. If you choose to save your password, that’s stored encrypted in your keychain, just like any other Mac application saves passwords. While we can’t offer any sort of guarantee, we’ve done our best to make sure it’s secure and safe.
The widget will contact Junecloud.com occasionally to check for a new version of the widget. No information is sent apart from the standard information that’s sent when you visit any site (for example the browser name and version). If you choose to send deliveries to Delivery Status touch, your tracking details are sent securely through our server, but please understand that email is not entirely secure. Your passwords are never sent through our server.
If you still prefer not to enter your passwords in Delivery Status, you can always wait until your order ships and track it that way (via UPS, FedEx, etc.)
Maybe!
Let us know what you’re looking for, and we’ll add it to our list for consideration. We do our best to add the most popular requests. If you can provide a tracking number for the service in question, that’s very helpful as it allows us to test the service more thoroughly.
Please
contact us and we’ll do our best to help you!
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